Refund policy
RETURN POLICY
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We hope you are completely in love with your purchase. If for any reason you are not, you can send it back for a refund or store credit. Always contact us before a return.
Each Wild & Arrow shipment is lovingly packaged and every product is checked at every stage to ensure it´s in top notch condition. If something happens to slip by us, please email us right away to let us know what went wrong.
We take great pride in customer service and we want you to be happy with the quality and delivery of each product that you receive.
This policy will be honored for unworn jewelry & objects* with its' original packaging received at our studio within 30 days following the delivery of your order. The amount credited does not include the cost of shipping or return shipping. We recommend packages be returned via traceable carrier if shipped outside Sweden.
For returns outside of the EU it is the customers responsibility to pay for any associated duty/tax costs. We are sorry but even returns can have customs fees and taxes added.
*Please notice that returns can not be accepted for some custom orders/personalized jewellery or cosmetics and perfume for safety reasons.
